COMMUNITY engagement and happy staff are the secret of business success, says Coffee Club franchise owner Barry Boubacar.
The Coffee Club was the recipient of Riverlink’s Retailer of the Year Award.
“Receiving the award was fantastic,” Mr Boubacar said.
“We opened our first Coffee Club in Riverlink in 2007 and added the second late last year.
“The difference with the second franchise is it’s licensed, it offers table seating, it’s open late Monday to Sunday and it has more of a restaurant feel, we’ve received great feedback from customers so far.”
Mr Boubacar owns seven Coffee Club franchises all of which are in the Ipswich area.
“The main reason I own franchises in Ipswich is because of the community spirit, we sponsor many sports clubs, the Ipswich Hospital Foundation and school fetes, we like supporting the community,” he said.
Marketing Manager Robyn Bannister-Tyrrell said with an influx of new businesses and franchises, competition for the Retailer of the Year award was strong.”The awards night provides recognition for traders who have performed strongly and who deserve acknowledgement and thanks for their efforts,” she said.